PRIVACY POLICY
Vision Roof Services, Inc. – Privacy Policy
Last Updated: May 28, 2026
1. Introduction
Vision Roof Services, Inc. (“Vision Roof Services,” “VRS,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you:
Visit our website at https://visionroofservices.com
Submit forms
Request roofing inspections or estimates
Communicate with us by phone, email, or SMS/text message
Use our services
By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information
Information you voluntarily provide, including:
Name
Email address
Phone number
Property address
Project details
Photos or files you submit
Appointment requests
Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device type
Operating system
Pages viewed
Website activity
Referral URLs
Approximate geographic location
Date and time of visits
3. How We Use Your Information
We use your information to:
Schedule inspections and appointments
Provide roofing estimates and proposals
Deliver roofing services
Respond to inquiries
Send service updates
Communicate project status
Process billing and invoicing
Improve website performance
Analyze marketing effectiveness
Maintain security and fraud prevention
Comply with legal obligations
We may also use your information to send marketing communications if you separately opt in to receive them.
4. SMS, MMS & Email Communications
SMS/Text Message Consent
If you provide your mobile phone number and opt in, Vision Roof Services may send:
Appointment reminders
Inspection confirmations
Project updates
Service notifications
Billing communications
Marketing and promotional messages (only with separate consent)
Consent is not a condition of purchase.
Message Frequency
Message frequency varies depending on:
Your interaction with our services
Active projects
Scheduling activity
Customer support requests
Message & Data Rates
Message and data rates may apply based on your wireless carrier and mobile plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP to unsubscribe
HELP for assistance
You may also contact us at:
connect@visionroofservices.com
Opt-out requests are processed promptly.
Important Mobile Privacy Statement
Mobile information, SMS consent, and phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
This is a core requirement of our communication privacy practices.
5. Cookies & Tracking Technologies
Our website may use:
Cookies
Pixels
Analytics tools
Tracking scripts
Session technologies
to:
Improve website functionality
Analyze traffic and engagement
Support advertising campaigns
Understand visitor behavior
Enhance user experience
Third-party tools we may use include:
Google Analytics
Google Ads
Meta/Facebook Pixel
GoHighLevel
CRM and marketing automation platforms
You may disable cookies through your browser settings, though portions of the website may not function properly.
6. How We Share Information
We may share information with trusted service providers that help us operate our business, including:
CRM systems
Scheduling software
Marketing platforms
Payment processors
Communication providers
Analytics providers
These providers may only use information as necessary to perform services on our behalf.
We may also disclose information:
To comply with legal obligations
To protect rights or safety
During business transfers or restructuring
With your direct consent
7. Data Security
We implement commercially reasonable safeguards to protect your information, including:
Secure software platforms
Restricted account access
Authentication controls
Encryption where appropriate
Internal access limitations
While we strive to protect your information, no electronic transmission or storage method is completely secure.
8. Data Retention
We retain information only as long as necessary to:
Provide services
Maintain records
Comply with legal obligations
Resolve disputes
Enforce agreements
Retention periods may vary depending on the nature of the information and applicable legal requirements.
9. Your Rights & Choices
You may:
Opt out of marketing emails
Opt out of SMS communications
Request updates to your information
Request deletion where legally permitted
Contact us regarding privacy concerns
To make a request, contact:
connect@visionroofservices.com
10. Third-Party Websites
Our website may contain links to third-party websites or services. Vision Roof Services is not responsible for the privacy practices or content of third-party sites.
11. Children’s Privacy
Our website and services are not intended for individuals under 18 years old. We do not knowingly collect personal information from minors.
12. California Privacy Rights
California residents may have additional rights under applicable privacy laws regarding access to, correction of, or deletion of personal information.
Requests may be submitted to:
connect@visionroofservices.com
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on this page with a revised “Last Updated” date.
Continued use of our website or services constitutes acceptance of the updated policy.
14. Contact Information
Vision Roof Services, Inc.
41905 Boardwalk, Suite L
Palm Desert, CA 92211
Phone: (844) 348-7663
Email: connect@visionroofservices.com
Website: https://visionroofservices.com